In this position, you will contribute to the Architecture, Design, Development and Maintenance of Uptime of a key system within the organisation.

Our client is a respected Financial institution, with a solid positioning in the sector and known for their customer centric products and services.

In this role your main responsibility is to maintain the application reliability of a core IT Serive Management system of the organisation: ServiceNow.

Your responsibilities include:

• Design, develop, and maintain IT service management tools.
• Act as a functional and technical owner of the IT service management platform.
• Understand business needs and translate them into technical requirements.
• Work with business and technical stakeholders to develop and implement solutions.
• Develop systems integrations and automate processes.

The ideal candidate has 5 years of experience in Engineering solutions within the world of ServiceNow, where architectural experience played a part.

Requirements for this role involve:

• A degree in computer science, engineering, or business management with 10 years of experience in IT.
• Experience in application reliability engineering, software development, integration engineering, and application operations.
• Good understanding of ITIL, DevOps, and agile best practices.
• Functional and technical understanding of IT service management tools.
• Strong communication skills with the ability to influence business and technical partners.
• Enthusiasm for new technologies and a willingness to learn new things.
• Ability to work independently and as part of a team.
• Have the right to work in Switzerland

Please feel free to reach out to find out more about this position!