Fraud Alert

Robert Walters would like to alert you to an impersonation scam involving individuals pretending to be Robert Walters employees. Some individuals have informed us that they received Facebook or WhatsApp Texts or Calls from persons claiming to have potential job opportunities.

Voice phishing is a typical scammer’s tactic to trick unsuspecting individuals to reveal personal or confidential information over the phone.

Here at Robert Walters, we take such incidents seriously. Individuals should be careful with revealing personal and confidential information over the phone to unverified parties. We therefore ask that you exercise utmost caution and to verify the identity of the caller.

What You Should Do If You Receive Such Messages

To safeguard yourself, please be extra cautious if you receive an unsolicited message or any form of communication asking you to provide confidential or personal information.

Please follow these recommendations:

• Do not engage with the sender and do not respond to the message.
• Never share personal or sensitive information, including your full name, address, or banking details, via SMS, WhatsApp, Facebook, or any other platform unless you have verified the legitimacy of the request.
• Report the message directly within the platform (e.g. using the “Report phishing” option in your email provider). This helps providers take action against fraudulent accounts.
• Delete and block the sender on WhatsApp, Telegram, Signal, Facebook, or any other communication platform.
• (Optional) You may forward suspicious messages to Scam.Alerts@RobertWalters.com to support tracking and awareness efforts.

How to Verify Authenticity of Message

If you have received a suspicious text message or phone call claiming to be from Robert Walters:

• Do not respond to the message or click on any links or attachments.

• Verify the communication via the Robert Walters Trust Centre:
  https://www.robertwalters.co.uk/about-us/trust-centre.html
  This resource helps you confirm whether a communication is legitimate and how to report suspicious recruitment activity.

• Contact us directly at +41 44 809 3500 or via email at rwzurich@robertwalters.com to confirm authenticity.

• In the case of suspicious phone calls, ask for the caller’s full name and telephone number and independently verify these details.

• All our job listings are published on the Robert Walters website, LinkedIn, Jobs.ch, and Jobup.ch. If in doubt, please cross-check the job opportunity mentioned by the sender with those listed on our official platforms.

Job scams are on the rise, and job seekers are advised to remain vigilant and carry out due diligence before responding to unsolicited messages. We continue to maintain the highest standards of IT security and emphasize that these scams are not the result of any breach of Robert Walters' systems.

For further questions, please contact us at +41 44 809 3500 or via email at rwzurich@robertwalters.com.

You may also visit the Swiss National Cyber Security Centre website (www.ncsc.admin.ch) for more information on different types of fraud.